Essential Elements Shampoo - Deep Cleansing Formula
Returns
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with orginal tags.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Please contact us at Customerservice@brokenhorn.com to start the refund process.Additional non-returnable items:
Gift cards. Jewelry. Tack. SwimwearSome health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@brokenhorn.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges :
Sorry No Exchanges.PRODUCT DETAILS
The all natural ingredients in this formula help remove mineral and chlorine deposits left behind from exposure to hard water and treated pools, restoring your pup’s beautiful coat. This shampoo is perfect for use after your best friend has put in a hard days work on the farm, running on the beach or digging holes in the yard. If your friend has been strutting on the show room floor, our DEEP CLEANSING shampoo is key to removing any build up from styling products - including silicones, waxes, mousses, hairsprays and chemically based dry shampoos.
DIRECTIONS: Rinse your dog thoroughly then ruffle their coat to expose any affected skin. Apply small amounts of the shampoo & lather - working from tail to ears. Rub in briskly and praise vigorously!
Rinse well & repeat if necessary. For best results, use with our MPC Gold Leave-In Conditioner & Detangler.
