- M-SM HORSE
- L-AVERAGE - $52.99
- XL-LRG HORSE
Returns
Our return window lasts 14 days from the date your order is delivered. If 14 days have passed since delivery, we unfortunately cannot offer a refund.
Any returns postmarked after the 14-day window may only be eligible for a partial refund and/or be subject to a 20% restocking fee.
To start a return, please contact us at customerservice@brokenhorn.com
Return Shipping
Return shipping is the customer’s responsibility. You may return the item using your own carrier or request a return label from us. If we provide a return label, the cost of return shipping will be deducted from your refund. Original shipping charges are non-refundable. Refunds apply only to the cost of the returned item(s).
Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, in the original packaging, and with all original tags attached.
A receipt or proof of purchase is required.
Please contact us at customerservice@brokenhorn.com to begin the return process. Do not send your purchase back to the manufacturer.
Non-Returnable Items
The following items are not eligible for return:
- International orders
- Gift cards
- Jewelry
- Tack
- Swimwear
- Certain health and personal care items
Sale & Final Sale Items
Only regularly priced items may be refunded. All sale items are final sale and cannot be refunded.
Partial Refunds
Certain situations may qualify for only a partial refund.
Refunds
Once your return is received and inspected, we will notify you by email that we have received your item and whether your refund has been approved or rejected. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
Late or Missing Refunds
If you have not received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at customerservice@brokenhorn.com.
Exchanges
Sorry, we do not offer exchanges.
PRODUCT DETAILS
Protection from flies, gnats, sun, and more - perfect for seasonal or year round use!
- Durable Textilene® Construction: USA-made, 1000 x 2000 denier fabric hails from Alabama and is specially formulated to withstand fading, fire, mildew, soiling, and wear and tear, even in the most extreme weather conditions.
- Pest Plus 73% UV Protection: Provides coverage to the vulnerable eye area from pests, reducing the chances of weeping eyes and infections caused by flies, while also providing 73% UV Protection to shield vision from sun and glares.
- Breathable is Better: 78% air permeable mesh means that your horse's skin can still breathe - lessening the chances of skin funk caused by lack of circulation.
- Ear Free, Open Top Design: Perfect for horses that won't tolerate ear coverage but still require eye protection, this style is also ideal for horses that need ocular shielding outside of fly season - and it keeps the forelock free, too.
- Removable Nose Piece: Have a horse with a pink nose? If they hate sunblock, you can provide sun protection with the removable nose piece - and if you're using the mask outside of sunburn season, it's a piece of cake to remove!
- Durable Web Trim: The edges of a mask can take a beating, through regular use or horseplay. The durable web trim is designed to take a beating while staying looking good!
- Secure yet Flexible Closure: A double locking hook and loop closure combined with the elastic throat strap means this mask will stay put without binding.
- Double Eye Darts: Why have one when you can have two? Twin eye darts provide additional eye clearance.
